Are you planning to buy a lightsaber? Do you want one for dueling or displaying purposes? Ask Star Wars fans, and you find that lightsabers are something that they all want. However, finding a blade that suits your personality and style is a challenging part. But worry not! We’re here to help you figure out ... Read Post

Hey all, it’s John Golden here. I recently had an enlightening chat with John Crowder, VP of Healthcare at Integrity Solutions. We discussed the huge impact emotions and coaching have on sales teams. Here are some top takeaways. Sales Leaders Set the Tone John and I talked about how sales managers shape team engagement and ... Read Post

As a podcast host, I recently had the pleasure of interviewing Gabe Lulu, a sales expert based in New York. We had an insightful conversation about the challenges of recruiting salespeople, the impact of technology on sales, and the importance of understanding individual motivations. Here’s a recap of our discussion. The Challenges of Recruiting Salespeople ... Read Post

You’ve seen them at the counter, those unsung heroes of the service industry—the humble tip jars. They’re more than just glass containers; they’re mini treasure chests where customers can show some love for stellar service. But the question is, are you getting the most out of your tip jar game? Stick around, and I’ll spill ... Read Post

Taking a gander into the riveting world of invoices might not seem like a thrill ride, but get this—it can totally crank up your trust factor with customers. So with that in mind, stick around and I’ll let you in on the top invoicing practices that are pretty much trust pixie dust. Invoice Like a ... Read Post

The concept of customer service has evolved from a post-sale afterthought to a key driver of business success. Today, it’s not just about solving customer problems but creating an experience that resonates with them at every touchpoint. This shift calls for a holistic approach to customer service, where every department in a company plays a ... Read Post

Did you know that 68% of computer applications use open-source software libraries without the company’s knowledge, according to CSO? There’s also an increase in supply chain threats, making you more vulnerable. It’s impossible to overestimate the significance of cybersecurity supply chain risk management in the modern digital environment. Besides, today, supply chains are interconnected across ... Read Post

I am your host, and today I am thrilled to share with you the insights from a recent podcast episode where I had the honor of interviewing Karl Becker, the founder of Improving Sales Performance and author of several insightful books on sales and marketing alignment. Our conversation centered around his new book, “Iceberg Selling,” ... Read Post