The Power of Creating a Positive Employee Experience for Business Success
Do you believe that creating a positive employee experience is crucial for improving customer experience and achieving business success? According to Gregory Neer, CEO of the Global Performance Institute and author of “The Tip Jar Culture,” it definitely is.
In a recent podcast episode, Gregory and host John Golden delved into the importance of employee engagement and capacity. They discussed how employers have a responsibility to keep their employees physically, financially, and emotionally in a state where they have more to give. This can be achieved through effective pay, opportunities for development, and managing employees’ emotional well-being.
Gregory also emphasized the need for leaders to create a positive work environment that values employee development and collaboration. He suggested that leaders should ask their employees what they want in their “tip jar,” beyond just financial rewards, to understand their motivations and provide opportunities for growth. He also highlighted the importance of incentivizing collaboration and aligning incentives to create a culture of teamwork and problem-solving.
But it’s not just about improving the employee experience for its own sake. Gregory emphasized that creating a positive employee experience ultimately leads to better customer experience and business success. Employees who are engaged and aligned with the company’s goals provide a consistent customer experience that ultimately drives business success.
So, if you’re a leader or business owner, it’s time to start prioritizing the employee experience. As Gregory put it, “making work for everyone” is crucial for achieving success and creating a positive impact in the world. And suppose you want to learn more about how to do that, check out “The Tip Jar Culture” or consider hiring Gregory for your next keynote or corporate training workshop. In that case, his piano playing will make education fun and engaging!
Our Host
John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist, he has conducted over 1500 video interviews of thought leaders for Sales POP! online sales magazine & YouTube Channel and for audio podcast channels where Sales POP! is rated in the top 2% of most popular shows out of 3,320,580 podcasts globally, ranked by Listen Score. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.
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