The Importance of Relationships
The organizations that find success are those that focus on building relationships with the people within the organization. Those that interface with you, those that are close to you, and those inside and outside of the company are all important. The cumulative sum of the relationships that you cultivate with these people will make up your company culture, and if you want it to be the best possible culture, the relationships must be good ones. If you do the right things for the people working for you, the numbers will make themselves.
Really Know Who Works for You
It’s important to really know the people who work for you, and let the people who work for you get to know you. Not everyone has the same version of success. It’s not necessarily about getting the numbers, sometimes there are other things that make people happy and drive people to success. People in a winning culture, and those that lead and create a winning culture, want their employees to be working towards something, and doing something, that they love to do. In order to facilitate this, leaders need to fit the role to the person, not the person to the role.
Challenges in Modern Day:
Building a “best place to work” culture is different in modern-day then it was historically. The larger a company gets, the more separated employees and leaders get in terms of a physical connection. With people working in places all over the country, all over the world even, it introduces a lot of different cultures, norms, expectations, and other differences that can be a hurdle to unify an organization. Leaders must be aware of this set of challenges and strive to create a cohesive organization, even with these differences in culture or community. Part of overcoming this hurdle is understanding each person, and having personal conversations to make sure you are communicating on the same level and establish a level of mutual understanding. As a manager, if you want superb performance from your team and a unified culture, you have to make yourself accessible and communicate with your employees so that you can bridge the gap between the differences that each employee brings.