I am an operations and management consultant with knowledge of business processes, systems, and employee management, and I enjoy helping businesses structure and optimize their processes!

At The Penguin Group we begin by conducting an in-depth intake session, meeting with owners, management, and employees to understand your processes and systems. Based on our findings, we compile a detailed report highlighting your current processes, challenges, and recommendations for improvement.

We offer comprehensive services, including business process analysis, process documentation and systemization, org chart creation, job descriptions and training documents. We then help you automate your processes and workflows and set up your systems such as CRMs, Project Management Tools, and more!