NATHAN STRUM is the CEO of Abby Connect, where he leads the company’s mission to fuse human connection with cutting-edge technology. Under his leadership, Abby has evolved from a leading virtual receptionist service into a full-suite customer engagement platform offering AI-powered and human receptionist services, live chat, and smart scheduling solutions. His focus: helping businesses scale without sacrificing the personal touch. A passionate advocate for workforce development, Nathan is committed to creating career pathways that elevate entry-level employees into roles in AI and tech. He believes the future of work depends on a powerful partnership between people and AI—where each enhances the other’s strengths.

Known for his hands-on leadership style, Nathan drives product innovation, process excellence, and customer success. He’s also positioning Abby Connect as a thought leader at the crossroads of customer service and artificial intelligence, frequently sharing practical insights on how businesses can grow with empathy and innovation at their core.