Using AI to Support Frontline Managers with Ryan Englin
Ryan Englin, Founder of Core Matters, says AI will not replace frontline managers who learn to use it — it will make them more valuable. In this episode, Englin explains how to hand busywork to AI so managers spend their time connecting with people, and how to avoid the “slop” that generic prompts produce. He and host John Golden dig into why companies promote people into their weaknesses, how job descriptions create clarity, and what “be smarter than AI” really means in practice.
In this episode:
- Will AI really replace frontline managers — or make them more valuable?
- How can managers use AI to cut busywork without adding to their workload?
- Why does generic AI produce “slop,” and what does quality output actually cost?
- How do documented SOPs stop AI from fabricating answers?
- Why do companies promote strong performers into roles they’re set up to fail in?
- What human skills matter most as AI spreads across the workplace?
Learn how Ryan Englin and Core Matters help teams eliminate chaos and build people they can trust: https://corematters.com/
Visit us on Apple Podcasts. You can also find SalesPOP! on all major podcast stations.

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