We all want to support returning parents, but how do you actually do it in a demanding sales environment? Many organizations fail in execution, leading to burnout and turnover precisely when employees should be most loyal.
In our latest episode, we talked with expert Karla Calinawan about the essential human-first tactics that build resilient, high-performing teams.
The Manager’s Roadmap to a Smooth Return:
- Acknowledge the Shift: The person returning is fundamentally changed. Recognize this and adjust expectations. It’s a marathon, not a sprint, as Karla advises. Encourage a normalized ramp-up period instead of expecting immediate hyper-performance.
- Empathy is Actionable: Train managers to hold check-ins that go beyond tasks. Ask: “What would be most helpful right now?” This small step combats the pressure to prove value.
- The Power of Policy: Clear policies prevent confusion. For sales, that means defining in advance how pipeline and revenue credit are handled during leave. Transparency builds trust.
The bottom line: Successful transitions happen at the team level, not just the policy level. Discover how to cultivate a culture where caregivers not only survive but also thrive.
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