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Sales Systems: Insight Selling

Sales Systems: Insight Selling

Bring New Order to Your Sales Process

What is insight selling and how can you benefit from lost leads and opportunities? How do you manage the information within your sales process – the quantity and quality? Most importantly, how do you keep it accessible, organized, and accurate?  Within this ebook you find the answers to how to develop and improve your sales system. You’ll learn:

  • What is insight selling and how can you blend it into existing sales best practices?
  • How can you analyze and capitalize on lost sales opportunities?
  • What are the best ways to qualify leads and opportunities?

Improve your pipeline with the basic principles of insight selling and learn the power of new sales techniques and strategies. Download this free eBooklet and learn more.

Today’s forward-thinking sellers gather much more information than just about the general industry. They learn as much as possible about the specific prospect company itself, its role in the industry, its competition and any problems particular to that company.

Your Little Black Book for Conferences and Conventions

Your Little Black Book for Conferences and Conventions

Advice from sales experts who are also seasoned attendees — How to make the most of the in-person event.

Indispensable techniques for keeping organized and productive at events and conferences

We’ve got a new ebook just perfect for anyone planning to attend an in-person event or conference! — The Little Black Book for Conferences and Conventions.

Four experienced event attendees have written all their secret squirrel techniques and ideas for how to make the most of these opportunities — from preparing ahead of time, to what to do during the event, to following up afterward. Our experts:

  • Barbara Giamanco — Leading social selling author, speaker, and advisor
  • Joanne Black — Renowned authority on referral selling
  • Peri Shawn — Award-winning sales and coaching author, speaker, and trainer
  • Chad Porter — Co-founder of Invisume (“The Invisible Resume”)

Here’s what you’ll learn:

  • Building Relationships – Numbered lists for preparing and making the most out of relationship-building activities
  • Keeping Organized Amid the Chaos – Secret methods and apps that help maintain control — scheduling, what to bring with you, and using your time wisely
  • Before the Event – Activities, planning, and creating a state of mind that sets the stage for success
  • During the Event: Tips, Tricks, and Techniques – Contacting people, using social media, and managing meetups
  • After the Event – Putting all your hard work to good use — don’t fall short at the finish line!
  • Techniques That Really Work – Experts’ secret squirrel ideas that might just work for you
  • Etiquette Pet Peeves – What to do — and what not to do!

Download this fun and free ebook, and you will be prepared and productive at your next in-person conference!

Winning the Battle for Sales by John Golden

Winning the Battle for Sales by John Golden

Drawing lessons on closing deals — from the world’s greatest military victories.

About Winning the Battle for Sales

What does selling products and services—or the failure to do so—have to do with Napoleon’s march on Moscow, Pickett’s Charge at Gettysburg, and David’s epic battle with Goliath? According to sales expert John Golden, a lot–and not just because sales calls can feel like gruelling battles.

In this eye-opening sales guide, Golden reveals the surprising parallel between the steps of successful selling and the steps of successful warfare.

Winning the Battle for Sales delivers selling best practices based on examples from history’s battlefields Organized into three parts–the Sales Call, Account Strategy, and Sales Management–these tales reveal key takeaways that you can apply to every sale, including:

  • Pyrrhus of Epirus vs. the Romans (280-279 B.C.)—vital points on avoiding the pursuit of victory at all costs
  • Captain Bligh vs. Fletcher Christian (Mutiny on the Bounty)—important lessons about understanding customer needs and desires
  • The Siege of Petersburg (U.S. Civil War, 1864)—indispensable guidance on delivering “outside-the-box” solutions
  • The Gunfight at the OK Corral (1881)—the keys to preventing sales objections to ensure smooth negotiations
  • Brian Boru vs. the Vikings (Battle of Clontarf, 1014)—essential information on turning unseen opportunity into a value driver

Just as generals pore over every aspect of a battle after it’s fought, you no doubt review your sales tactics in a similar fashion. This guide is a quick, snappy, entertaining read.

Tips for Precise, Predictable Sales Management

Tips for Precise, Predictable Sales Management

Sales management is anything but easy—just ask anyone who has done it. The sales manager is supervising people who are innately self-sufficient loners and who really don’t want to be supervised. Salespeople make their own observations and conclusions and commonly don’t take directions too well. Add to all of that the lack of accurate analysis tools on the part of sales management and you have a recipe for uncertainty at best.

No single book could cover everything there is to know about sales management—not by a long way. But this ebook provides some powerful, basic tips to make sales management considerably more bearable.

Chapter 1: Creating a Sales Process

Today a sales process is essential to a smoothly functioning sales force. Considerable time and care should be taken in its creation, for it is as essential to your business as a business plan or product specifications. You wouldn’t skimp on those—don’t skimp on the sales process, either.

Chapter 2: CRM Solutions: Way Beyond the Numbers

Traditional CRM systems, despite all their “bells and whistles” of advanced technology, have not made the necessary changes to become the streamlined tools they need to be. In today’s highly competitive business environment, a CRM solution must be far more than a complex method for measuring potential and accomplished quota achievement. In fact it needs to be the backbone, memory and mind of a sales force and all who must interact with it.

Chapter 3: 4 Steps to Easier Sales Management

Sales management is anything but easy—just ask anyone who has done it. But there are 4 steps which, if fully applied, will at the least greatly ease sales management’s burden.

Chapter 4: Sales Management: Recruiting and Retaining a Premier Sales Force

Instability and turnover within a sales force can be one of sales management’s worst nightmares. There are five key elements to recruiting—and far more importantly, keeping—a stable team of high-powered sales reps.

Chapter 5: 4 Ways to Improving Sales Force Skill Through Analytics

The key to improving the sales force is through coaching from sales management. While this has been known and discussed for some years, what might not be so obvious is the importance of sales analytics to the process. Here are four ways to improve sales force skill through the use of those analytics.

Chapter 6: Sales Analytics: Eliminating “Hockey-Stick” Revenue Performance

“Hockey-stick” is a fairly common descriptive term that describes a revenue graph that creeps along the bottom or the middle of the graph for most of a period, usually a quarter, and then in the last few weeks jumps up to the top (resembling a hockey stick). The skillful implementation of a sales process, CRM solution and the right sales analytics will do away with “hockey stick” revenue performance—along with the severe stress brought to bear on sales reps and the rest of the company.

Download Tips for Sales Management now.

Theory Made Real – Coevera Principles into Practice

Theory Made Real – Coevera Principles into Practice

Originally published under the Pipeliner CRM name. Pipeliner is now Coevera — same company, evolved identity.

At Coevera, we operate on principles instead of values. The difference between these two terms is significant. Values depend on culture, time, era, language, business sector, geographical location, and other factors. They are highly contextualized.

Principles, on the other hand, are universal and are totally independent of such factors. An example is the principle of gravity. Gravity is obvious: if you jump from a height, you will fall. This is true no matter where you are, what language you speak, what business you are in, or your culture.

The principles we are talking about aren’t in the realm of Physics but in the field of commerce. These principles were defined and developed within the Austrian School of Economics, and more recently by management educator and author Peter Drucker.

Why have we based our company and product on principles rather than values? Simply because we want Coevera to be a tool for everyone. And since these principles apply to everyone, any solution based on them will be extremely beneficial.

Today many companies are asked, ‘What kind of value system do you have?’  To answer the question, they set out to formulate their value systems and express them through mission statements. But at Coevera we are operating on principles, which are radically different from values.

Nikolaus Kimla
CEO of Pipelinersales Inc.

Applying Principles

The 6 fundamental principles are:

1. Focus on Results

The primary measure of any organization is its results—what it achieves. In fact, an organization is founded to achieve results. Along with this, management could be defined as “a profession of achieving results”.

2. Contribution to the Whole

Every aspect of an organization contributes to the whole. Any executive attempting to lead a company to success should not only realize this, but must be able to visualize how each piece contributes; in other words, to see the big picture.

3. Concentration on a Few Things

If one is interested in obtaining results, it is accomplished by limiting oneself to concentration on a few things, to a small number of carefully selected key factors.

4. Utilizing Strengths

In business, as in society, we tend to focus on weaknesses in an effort to fix or strengthen them. A much more powerful method is to concentrate on strengths and bolster them.

5. Positive Thinking

Positive thinking can be applied by looking at it this way: In every problem, there is a hidden opportunity for change.

That is the difference between someone who is just trying to “think happy thoughts” in the face of adversity and someone who can bring about truly positive change. Effective people actually look at a problem or issue and face it, rather than glossing over or ignoring it. Beyond that, they seek possibilities and opportunities in every problem.

6. Trust

Finally, we arrive at the most important principle for the future: Trust. From the beginning, trust is a crucial component for ongoing success. Without trust, you can apply management techniques and still miss by a mile. If your employees don’t trust you, how closely will they adhere to your policies, strategies, and orders?

Just as values differ from principles, this book differs from others in that we not only express and define these principles but also show multiple examples of how each principle is used in Coevera.

Download and read Theory Made Real: Coevera Puts Principles into Practice.

The Vital Essentials of Building a Sales Team

The Vital Essentials of Building a Sales Team

In terms of personnel, building a sales team is the most difficult task you will undertake.

There is No Easy Way

There are many vital factors that go into building a business. But the careful building of a sales teamis probably the most important task any business owner or sales manager will undertake. It may seem rather easy: you hire salespeople who, at least by prior recommendation, have proven they can sell. You hire an experienced sales manager. You start selling.

Take it from one who knows: it’s nowhere near that easy. In fact, as I repeat several times throughout this ebook, it is probably the most difficult task that can be undertaken personnel-wise. You have to make sure your reps’ training and experience aligns with your market and the size of company you’re selling to. You have to hire reps that can be self-sufficient, not always relying on inbound leads. Your reps should be focusing on customers and their issues, not simply the product or service being sold. Then, after all that, you have to properly manage them.

While this ebook won’t give you everything there is to know about building a sales team, it will give you the vital essentials which you cannot do without. Start with them, and the rest will fall into place.

When you first start a company, you have immediate priorities. If you don’t make building a sales team one of the first of those priorities, you won’t make it very far at all as there will be no revenue. When you first start up, how can you ensure you’re building a sales team that will truly fuel the company as it grows?

Coevera as a Vital Tool

As you’re growing and your sales reps are having to do all of these extra functions, they certainly need to spend as little time as possible on data entry and administration with CRM. Coevera, with its totally visual, intuitive interfaces, makes it possible to rapidly manage and control opportunities, making sure all needed tasks are done and that no opportunities go off the rails or are lost.

So in the beginning, make sure you build a sales team of entrepreneurs—and that you have Coevera backing you up the whole while.

Chapter 1: Where Do You Start?

When you first start a company, you have immediate priorities. If you don’t make building a sales team one of the first of those priorities, you won’t make it very far at all as there will be no revenue. When you first start up, how can you ensure you’re building a sales team that will truly fuel the company as it grows?

Chapter 2: Becoming Customer-Centric

Commonly a salesperson learns, in the main, about the products or services they are selling. If a sales team is really going to succeed, it must go well beyond this approach.

Chapter 3: Tailoring to Your Industry

The next step is to ensure that a sales team is precisely focused on the industry they are in. The primary reason for this is that buyers in each industry will have completely different actions. The seller’s actions must be customer-centric for those specific buyers and tailored for that industry.

Chapter 4: The Personality Profile

The sales process and all sales activities must have a precise industry-specific focus. It goes a bit deeper than that, however—for the personality profile of the reps you are hiring must also align with your target industry and even size of business you are selling to.

Chapter 5: The Self-Sufficient Sales Rep

It used to be that salespeople, by necessity, had to drum up their own leads. Today it’s not the same. The majority of salespeople are dependent on inbound leads—those leads which come in off a web site, through advertising or from social media. What might be the more successful approach?

Chapter 6: And, Oh Yes, There’s Sales Management

Overall I believe sales management is certainly one of the hardest jobs there is. You have a multiple burden: finding the right people, putting them in place, developing the right sales process, utilizing the right technology, evolving sound lead generation strategies both inbound and outbound, working with Marketing, working with the Board, and much more. In addition, it all must tie together.

The Small Business’ Guide to Social CRM by Craig M. Jamieson

The Small Business’ Guide to Social CRM by Craig M. Jamieson

Craig M. Jamieson’s comprehensive guide to building a successful social CRM strategy is focused on small businesses. Download your free excerpt here.

The era of small business social CRM is upon us. Can you keep up?

Your business and customers have both evolved dramatically over the past several years. Much of this has to do with the explosion of the Internet and of social media. Quite simply, buyer behaviors have changed, and smart businesses must learn to adapt to these changes.

Whereas customers used to rely on your business and your sales and marketing staff to educate them on your product or service, many of these buyers are now doing this research on their own. They are going online, and even a simple Google search will provide them with much of the information that they seek. Moreover, they are asking and getting product recommendations from friends, family, and from people whom they know and trust, and they are using social networking as the preferred platform to secure these. This book covers:

  • Exploring the key benefits of social CRM for small businesses
  • Laying the groundwork for social CRM
  • How to define your social CRM needs prior to any investments
  • Choosing an implementing your social CRM
  • Training and best social CRM services
  • Craig M. Jamieson’s book is a great guide for social networking for your new buyer. Download this free excerpt now!

Praise for The Small Business’ Guide to Social CRM

This book does a fantastic job of describing why every small business needs to build its brand and grow its business by connecting with customers who matter to turn connections into conversations and relationships into revenue.

Jon Ferrara
CEO of Nimble

eBook: The RingLead Small Business Guide to Referral Selling

eBook: The RingLead Small Business Guide to Referral Selling

Learn firsthand how a fast-growth startup grew sales 200% in the first six months with referral selling.

Referral selling is all about helping you acquire new customers

Referral selling is an effective sales strategy because it utilizes a crucial asset: your past and existing customers. In this ebook, Noel Ledesma, co-founder of fast-growth startup Likeable Advertising, shares how he used referral selling to achieve success. This ebook covers:

  • Getting started with referral selling
  • Hiring the best people
  • Managing customer relationships

Read it through, and you’ll know the skills and tactics necessary to implement and roll out referral selling at your organization, and take it to the next level.

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