Explore the Tremendous Growth Ahead in Mining: Get Your Complimentary Whitepaper!

The mining sector is poised for significant expansion, projected to reach a staggering $3 trillion by 2029. Our comprehensive whitepaper, “Mining’s $3 Trillion Future › Powering the Future,” offers vital insights into this evolving landscape and its opportunities.

Inside, you’ll find details on:

• Significant Market Expansion: Discover how the global mining market, currently estimated at $2.4 trillion in 2025, is anticipated to grow at an impressive 5.7% annually. Increasing infrastructure projects and the integration of advanced technologies fuel this surge.
• Rising Global Output: Understand the expected increase in worldwide mining production, forecasted to hit 17,480 billion kg by 2029, building upon the 16,150 billion kg expected in 2025. This growth underscores the continuous need for raw materials across various industries.
• The Impact of Intelligent Mining: Learn about the burgeoning smart mining market, predicted to reach $57.80 billion by 2033 from a valuation of $16.92 billion in 2025. Adopting AI, IoT, and big data is not just transformative but could also yield substantial savings of up to $373 billion by 2025 for the sector.
• The Critical Minerals Imperative: Gain a clear perspective on the escalating demand for essential minerals like lithium, potentially seeing an eightfold increase by 2040, and copper, which could rise by 50% under net-zero emissions scenarios. This demand is crucial for the global energy transition.
• Latin America’s Emerging Role: Identify the significant potential for Latin America to capture substantial market value by 2030, primarily driven by its extensive copper reserves and its significant 35% share of global lithium supply and 40% of global copper reserves. The region is also witnessing nearly $50 billion in investments for upcoming copper production.

This whitepaper is an indispensable resource for anyone looking to understand the future trajectory of the mining industry.
Empower Your Mining Sales with Pipeliner CRM!

Position your business for success in this thriving market with Pipeliner CRM. Specifically designed for sales and already utilized within the mining industry, Pipeliner CRM offers the tools you need for exceptional engagement and to capitalize on the growth opportunities highlighted in our whitepaper.

Don’t wait to unlock these crucial insights. Download your complimentary copy now!

WITH ALL THE RECENT TALK OF TRADE WARS – NICKOLAUS KIMLA’S EBOOK IS MORE RELEVANT THAN EVER!

With Donald Trump securing a second term as president, we are bringing back this e-book on trade—now with a new foreword and updated details on Pipeliner CRM. Trade has quickly become a key issue in the early months of his re-election.

This e-book was originally written right after Trump’s 2016 victory, before he had even stepped into office. At the time, there was much uncertainty about how his presidency would unfold. Now, with the landscape clearer and new insights to consider, we take another look at the impact of his policies.

Let’s take a look at some recent expert comments about trade:

Free trade has become even harder to sell to a public perceiving a competitive threat from developing countries. Trump denounced the Trans-Pacific Partnership pact between the US and 11 Pacific Rim countries, and the North American Free Trade agreement with Canada and Mexico…. No one countered that US consumers, including many Trump voters, bought cheap goods at Target and Walmart thanks to efficient global supply chains and cheap labor in the developing world.

Financial Times Weekend, 12/12/2016 Life & Arts Page 1

The president-elect announced the creation of a new National Trade Council inside the White House to facilitate industrial policy, and named an ardent skeptic to trade with China, economist Peter Navarro, to head it.

Wall Street Journal, 12/22/2016 Page 1

While trade is a very hot topic at the present time, we’re certainly not experts on the subject. We can only point out the key issues, state that this is our observation, and indicate that there are some key issues people need to better understand. We also support the idea that the new presidential administration has selected a person from an academic background, as opposed to a political one, to head up the National Trade Council.

In answer to why Pipeliner is creating an ebook about trade, it is really quite simple: Ours is a software solution that empowers sales—and trade is the core of sales, and is the core of economics as well.

Prime Economic Principles in Pipeliner CRM

Sales isn’t just about products and customers—economics plays a key role in every deal. This book simplifies essential economic principles and connects them to real-world selling. These insights aren’t just theory; they’re built into Pipeliner CRM, giving you the tools to make smarter, data-driven sales decisions.

Principle 1: Managing Sales Risk and Sunk Costs

Sunk costs refer to the money, time, and effort already invested in a product, service, or sales deal. In sales, this includes the hours spent nurturing leads, making calls, and presenting proposals. The key to reducing risk is recognizing when a deal isn’t progressing and knowing when to walk away.

Pipeliner CRM helps sales teams track buyer behavior, analyze past opportunities, and identify early warning signs that a deal may not close. By using real-time insights, salespeople can avoid wasting resources and focus on high-potential leads.

Principle 2: Understand Opportunity Cost

Every sales decision comes with an opportunity cost—the resources used to pursue one deal could have been invested elsewhere. If sales teams don’t account for these costs, they risk making deals that aren’t profitable.

Pipeliner CRM provides tools to accurately assess opportunity costs, helping sales professionals determine the lowest viable price for a deal without compromising profit margins. By being aware of these hidden costs, teams can make smarter pricing decisions and maximize revenue.

Principle 3: Why Subjective Value Matters in Sales

The value of a product or service isn’t fixed—it’s shaped by the customer’s unique needs, challenges, and perceptions. What one buyer sees as essential, another may view as unnecessary.

Salespeople can leverage Pipeliner CRM to understand how different stakeholders within an organization perceive value. By tailoring their pitch to each decision-maker’s priorities, they can clearly communicate why their solution is the best fit, increasing the likelihood of closing deals.

Principle 4: Playing to Your Team’s Strengths

Comparative advantage is an economic principle that applies to sales teams as well. Instead of expecting every salesperson to excel at every task, managers should assign roles based on individual strengths.

Pipeliner CRM helps managers track performance metrics and identify where each team member shines—whether it’s lead generation, negotiation, or closing. By aligning tasks with strengths, managers can create a more efficient, high-performing sales team.

Principle 5: Long-Term Value Drives Sales Success

Sustainable value is about creating ongoing benefits for both customers and sellers. For buyers, it means investing in a product or service that consistently delivers. For sellers, it means building lasting relationships that drive repeat business.

Pipeliner CRM features like Account Health and Automatizer help businesses maintain strong customer connections, ensuring long-term value creation. When companies prioritize customer success in every interaction, they build loyalty and increase lifetime value.

Afterword 1: Why Salespeople Matter More Than You Think

Salespeople do more than close deals—they drive trade, create economic stability, and contribute to a thriving middle class. Their work fuels business growth, fosters industry innovation, and even promotes global economic peace by enabling fair exchanges of value.

At its core, sales is about building trust and solving problems. In a world driven by commerce, salespeople play a vital role in shaping markets and economies.

Afterword 2: The Austrian School of Economics

The principles in this book are inspired by the Austrian School of Economics, a movement that emphasizes free markets, subjective value, and individual decision-making. Key thinkers like Carl Menger, Ludwig von Mises, and Friedrich August von Hayek explored how human choices shape economies.

A central idea of this school is that economic freedom comes with responsibility—businesses must create real value, not just seek short-term profits. By applying these insights, sales professionals can make more informed, ethical, and effective business decisions.

Lessons from the Sales POP! Podcast

Introduction: Podcasting is an essential marketing tool for businesses, offering a unique way to build trust, expand audience reach, and form deeper connections with customers. Pipeliner CRM’s SalesPOP! launched its podcast in 2018 and, after producing over 1,600 episodes, we’re sharing our most valuable lessons to help others succeed in their podcasting efforts.

What Defines a Successful Podcast:

A good podcast delivers insightful, relevant content in a format that’s easy to consume. At SalesPOP!, we prioritize covering essential topics such as leadership, sales strategies, and personal development. By offering a comprehensive view of these subjects, our podcast stands out and provides real value to listeners.

Understanding Our Audience:

While our podcast originally targeted sales professionals, we quickly realized its appeal extended beyond that niche. Our content resonates with a wider audience, including leaders and entrepreneurs from diverse industries. With over 13 million sales professionals in the U.S. alone, our reach is broad, enhanced by our global approach.

What Makes Us Unique:

SalesPOP!’s international scope sets us apart. With deep roots in both American and European cultures, we bring diverse perspectives to our podcast. Additionally, by integrating Pipeliner CRM into our process, we manage our podcast with efficiency, ensuring timely content and a seamless experience for guests and listeners alike.

Incorporating AI in Podcasting:

We utilize AI to offer personalized content that meets the specific preferences of our listeners. Through advanced features like transcription, speech-to-text, and language translation, AI helps us expand accessibility and customize content delivery. AI also automates the creation of show notes, summaries, and social media materials, enhancing the overall listener experience.

Strategies for Podcast Growth:

Growing a podcast requires consistency and dedication. At SalesPOP!, we rely on a combination of marketing techniques, including community engagement, social media promotion, and branded short-form content. Success in podcasting comes from a sustained commitment to quality and staying true to your authentic voice.

Final Thoughts:

Starting a podcast is an exciting journey. Instead of focusing solely on view counts, prioritize delivering valuable content and continuously improving your show. SalesPOP!’s podcast has enriched our lives through powerful conversations, and we encourage you to dive into podcasting and enjoy the experience it brings.

People we like, whose tools we use: We couldn’t have grown our podcast without the help of Podcast Connections, Podsqueeze, and Restream. From guest sourcing to content automation and live streaming, these tools have been key to our success.

Journey to the next frontier of Sales CRM

“AI” › It’s All About the Data

Artificial Intelligence (AI) is only as good as the data it relies upon, therefore, the adage “garbage in, garbage out” is fundamental to its effectiveness. Without accurate data, algorithms cannot produce a correct output. The data management issue is even more acute because AI requires a lot of data. Furthermore, to effectively use the power of AI with internal, limited, or private datasets requires the highest levels of data accuracy and integrity within those datasets.

Automating Repetitive Tasks:

At Pipeliner, we recognized the need to address the challenges posed by repetitive, manual work. This realization led to the development of our pioneering solution, the Automatizer — the first true automation platform for repetitive tasks.

Pipeliner CRM: Pioneering AI in Sales CRM

Pipeliner CRM has been at the forefront of integrating artificial intelligence (AI) into relationship management (CRM) technology. While others were still exploring AI’s potential, Pipeliner was already transforming how sales teams operate.

Automating Repetitive Tasks:

At Pipeliner, we recognized the need to address the challenges posed by repetitive, manual work. This realization led to the development of our pioneering solution, the Automatizer—the first true automation platform for repetitive tasks. This groundbreaking innovation served as the starting point for all future advancements in artificial intelligence technology that we knew were essential to implement.

Groundbreaking AI for Sales CRM Voyager AI “Gen I”

In 2018, Pipeliner introduced Voyager AI “Gen I”, a groundbreaking feature that uses intelligent algorithms to analyze customer data and provide sales teams with valuable insights, actionable recommendations, and early warnings about sales opportunities.

Announcing › Pipeliner Voyager AI “Gen II”

In 2024, Pipeliner CRM will launch the second generation of Pipeliner Voyager AI. This includes all of the current AI and AI-enhanced capabilities within Pipeliner CRM, and new and innovative AI features that Pipeliner will add to the platform over time. Like NASA’s Voyager II space probe, which has more sophisticated capabilities and can go deeper and further than Voyager I, Pipeliner’s Voyager AI “Gen II” will take AI for Sales CRM to a whole new level.

Conclusion

As highlighted above, fundamental to unlocking the power of AI for Sales CRM is both data accuracy and automation. Without these many AI tools will be limited point solutions, and most of the platforms that boast AI components will be extremely superficial in what they can deliver.

CRM and Sales Performance: An Empirical Study

Authored by Daniel P. Strunk, Professor Emeritus and CRM Curriculum Developer, this research systematically examined Customer Relationship Management (CRM) systems within business enterprises. The study’s primary objective was to elucidate the efficacy of CRM systems in enhancing sales performance, with a particular focus on aspects of ownership/account control, system comprehension, and pipeline management. This empirical investigation was aimed at academic enrichment and pragmatic improvements in sales forces’ proficiency with online systems.

Methodological Approach:

The research methodology involved deploying a survey to active clients of various online CRM companies. Meticulously crafted to minimize bias, the survey sought a comprehensive understanding of the industry’s landscape. The thematic areas of the survey encompassed account control, system capability, and aspects of pipeline management and coaching.

Research Findings:

The investigation revealed that CRM systems have become commonplace in mid-sized and small businesses. Notably, 88% of participants acknowledged a clear understanding of the rationale behind implementing CRM systems. Nevertheless, the study unearthed several areas necessitating attention.

Section 1 – Account Control:

Data indicated that 80% of representatives were amenable to the idea that CRM systems were not implemented to diminish their control over accounts.

Section 2 – System Capability:

The findings underscored a pronounced requirement for augmented training to boost sales efficacy and system productivity.

Daniel P. Strunk’s Professional Background:

Professor Strunk’s illustrious career spans roles in the US Air Force, significant leadership positions in the marketing and sales industry, and substantial contributions to academia at DePaul University. His academic contributions, particularly in CRM, through textbooks and curriculum development, have significantly influenced sales strategy and technology education.

Introduction › Why is Ethics So Important for Your Success in Sales?

In today’s complex and ever-changing business landscape, ethics play a crucial role in determining the success or failure of an organization. Ethical behavior not only fosters trust and credibility with customers, partners, and employees but also ensures long-term sustainability and growth.

However, the importance of ethics in business often goes overlooked or ignored. In the pursuit of profits and market share, some companies resort to unethical practices that can lead to devastating consequences, including legal ramifications, reputational damage, and loss of customer loyalty.

This ebook aims to shed light on the significance of ethics in business and provide practical guidance on how to implement and uphold ethical standards throughout an organization. By understanding the ethical principles that guide responsible business practices, companies can create a culture of integrity and transparency, ultimately leading to greater success in the long run.

The ebook will delve into various aspects of ethical behavior in business, including:

• Defining ethical principles and their application in the workplace
• Identifying common ethical dilemmas and potential solutions
• Establishing ethical policies and procedures
• Promoting ethical decision-making among employees
• Addressing ethical breaches and upholding accountability

By embracing ethical practices and fostering a culture of integrity, businesses can reap numerous benefits, including:

• Enhanced reputation and trust among stakeholders
• Increased employee morale and productivity
• Reduced risk of legal and financial liabilities
• Sustainable growth and long-term success

In today’s competitive business environment, ethical behavior is not just a moral imperative; it is a strategic advantage that can lead to sustainable success and growth. This ebook provides a roadmap for businesses to navigate the complexities of ethical decision-making and establish a culture of integrity that will serve as the foundation for.

What Might We Learn?

There is no doubt that we live in very turbulent times. Fortunately, we have several hundred years of recorded history to look back on and hopefully learn some lessons from.

The Threat to the Middle Class
Let’s now examine how our future actually depends on the sales profession and its impact on society.

Comparison With Today
At Pipeliner, we’ve been very interested in the role of salespeople, simply because salespeople make up a significant portion of the middle class. Keep in mind that half of the working population is in a sales-related situation. The more we shrink the middle class, the more unstable society becomes.

Win Together
At Pipeliner we have created the slogan “Win Together.” This is a very realistic approach to sales, deeply rooted in the anthropology of the Austrian School of Economics.

Impact on Mindset
All of these trends and events have a direct impact on our mindset. Our mindset, of course, has a direct effect on our behavior. As our behavior as either buyers or sellers deteriorates, we move more and more into deception.

Rapid Destruction
There is a big difference between creation and destruction. Many people don’t understand that it takes many years to create a stable business—for example, Pipeliner took over a decade to build.

Impact on Mindset
All of these trends and events have a direct impact on our mindset. Our mindset, of course, has a direct effect on our behavior. As our behavior as either buyers or sellers deteriorates, we move more and more into deception.

Implosion
You have probably heard about the disaster with the Titan submersible on its way to view the Titanic. Although there are speculations and claims, we still don’t know exactly what happened.

Living On Mars
Civilization began with trade. I think we came out of our caves and started to communicate better because we traded. Communication is one of the core principles of growth and prosperity.

It’s All Back to Trade
In the Austrian School of Economics, we say, “We have no anthems. We have no flags, no uniforms, no guns. The only thing we have is a better idea.”

Do Not Let War Destroy Our Opportunities

Let’s now examine the false assumption brought up at the end of the last part: that war can somehow lead to prosperity. Some economists claim that war is somehow profitable—but the fact is that war has never led to prosperity in any form in history.

Investing in Peace
While many countries, including the U.S., have invested heavily in the military, there has been a continuous and substantial investment in peace throughout the world, although it may not be named as such. This contradicts the idea that war is profitable.

Tourism
Why do cities and countries invest in airports? Because people travel. This industry started almost 50 years ago and has boomed like no other with huge investments around the world. We can’t imagine what would happen if this industry were stopped by a crazy 3rd World War—COVID already showed us what it might look like on a smaller scale.

Impact of Wars
We’ve now seen the extraordinary investments that have been made in peace and in sharing our planet. What happens in a time of war, such as the current one in Ukraine?

Removing Barriers
Interestingly, when the government is not involved in the conduct of normal business, it is easy. There are far fewer barriers to trade and consumption.

Killing our Investments?
Billions of dollars have been invested in tourism infrastructures. They were built to last 50 years or more and pay back their investors. What if they don’t survive?

The End of an Age?
In his excellent book The Road to Ruin, author James Rickards discusses the collapse of the Bronze Age around 1200 B.C. This event came with incredible speed, and within 50 years almost every major kingdom had crumbled.

Turning it Around
We can continue on the path we’re on and ruin everything. Or we can take it to the next beautiful level with the incredible technology, including AI and the Internet, available to us today.