In a recent podcast, John Golden of “Sales POP!” and “Pipeliner CRM” speaks with Jon Gillham, founder of Originality, a company focused on detecting AI-generated content. They discuss the impact of AI on content creation, emphasizing the risks of relying solely on AI tools. Gillham highlights the importance of maintaining content integrity to avoid reputation damage, Google penalties, and ethical issues. He recommends businesses set clear guidelines for AI usage and introduce transparency in the writing process. His company, Originality, helps detect AI-generated content, offering solutions for businesses to ensure their content remains authentic and trustworthy.

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In a recent podcast with John Golden, Bobby Hakimi, co-founder and Chief Product Officer of Convoso, they explored the transformative impact of AI agents in contact centers. AI technology enhances employee retention, streamers lead generation and automates routine tasks. AI agents can manage conversations and provide real-time feedback to human agents, helping them focus on complex customer needs. This balance between AI efficiency and human connection ensures businesses can scale without sacrificing quality.

Despite AI’s growing role, Hakimi emphasizes the importance of clean data and the human element in customer service. Companies can improve their operations by maintaining high data quality and integrating AI with human agents. According to Hakimi, the future of business lies in combining AI’s strengths with uniquely human skills like empathy and creativity, making customer interactions both efficient and emotionally intelligent.

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In this episode, John Golden hosts Adrian Koehler, a leadership engagement expert from Take New Ground. They discuss the evolving nature of leadership, moving away from traditional command-and-control models to approaches emphasizing authenticity, vulnerability, and collaboration. Adrian highlights the importance of transparency and active listening in fostering creativity and engagement within teams. The conversation also explores how social media influences leadership perceptions and the need for leaders to confront their own egos to create a more inclusive and effective work environment.

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In this episode, John Golden interviews Devin Johnson, founder of Sales AI, about the platform’s ability to transform sales processes. Devin shares his entrepreneurial journey, from flipping sneakers at 16 to creating a cutting-edge AI tool that automates lead engagement and customer support. They discuss how Sales AI enhances human sales teams by handling basic tasks, allowing agents to focus on more complex, high-value interactions, and the ethical considerations of using AI. Learn how businesses can leverage AI to boost efficiency and future-proof their sales efforts.

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In this episode, John Golden interviews Jason Zygadlo, founder of “Build Your Own Brand,” to discuss the impact of personalized videos in business and sales. Jason shares how personalized videos help stand out in a crowded market, foster genuine connections, and enhance customer engagement. He also offers practical tips for creating authentic, concise videos that resonate with the audience and build trust.

Key Takeaways:

• Personalized videos boost engagement and create memorable connections.
• Authenticity and brevity are crucial for maintaining viewer interest.
• Use videos to strengthen relationships and build trust in business.

Tune in to learn how to use personalized videos in your business effectively!

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In this episode, John Golden sits down with Robyn Graham, founder of Robyn Graham LLC, to discuss how entrepreneurs can grow successful businesses without relying on social media. Robyn shares her journey of stepping away from social media and highlights the benefits of focusing on authenticity, personal branding, and SEO to attract and retain clients.

Key Takeaways:

• Building a business without social media can lead to more authentic connections.
• SEO and a strong personal brand are crucial for long-term growth.
• Focus on creating valuable content and building relationships over quick social media trends.

Tune in to hear Robyn’s actionable strategies for growing a business that aligns with your values!

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In this episode of Sales POP!, John Golden sits down with Neil Greenbaum, founder of the Greenbaum Law Firm, to explore the world of business ownership. They discuss the advantages of buying an established business versus starting from scratch, emphasizing reduced risks, immediate revenue, and existing customer relationships. Neil also highlights the importance of due diligence, including reviewing financial health and contracts, and provides strategies for ensuring a smooth transition post-purchase.

Key takeaways:

• Proven benefits of buying an existing business.
• The critical role of due diligence.
• Strategies for a successful business transition.
• Long-term commitment and finding the right business fit.

Tune in to learn the expert insights from this insightful conversation!

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In this podcast episode, John Golden interviews sustainability expert Andy Bhattacharyya, founder of Amplify 40, to discuss how businesses can successfully integrate sustainability into their operations. Andy explains the importance of viewing sustainability as a “must-have” rather than a “nice-to-have,” emphasizing the connection between profitability, impact, and purpose.

Andy highlights common misconceptions around the cost of sustainability and provides strategies to overcome these challenges. He shares a case study of a packaging company that improved efficiency and saved costs by adopting sustainable practices. Additionally, Andy outlines key steps for companies starting their sustainability journey, such as data collection, holistic analysis, and leadership-driven initiatives.

The conversation covers the different challenges faced by large and small companies in adopting sustainable practices and stresses the need for authenticity to avoid greenwashing. As consumer expectations and regulatory pressures grow, sustainability is becoming essential for long-term business success.

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