Sales is more than just closing deals—it’s about people. In this episode, John Golden chats with Dr. Robin Hills, a business psychologist and expert in emotional intelligence. They dive into how emotions impact sales and why self-awareness is a game-changer.
Dr. Hills shares simple but powerful tips:
- Use emotions as data, not obstacles.
- Reflect after every sales call: What went well? What could be improved?
- Adapt to your customers’ behavior for better connections.
Salespeople often face rejection and challenging conversations. But by using emotional intelligence, they can turn challenges into opportunities. Tune in to learn how to sell smarter and build stronger relationships!
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