Podcast interview with Scott Greenberg having an interesting chat on coaching element in leadership. Scott is a Franchise Speaker and Business Coach and leads many programs for franchises, brands, and businesses. He explains the correlation between high sales and customer experience and employee experience. If we develop our employees and coach them in the right way, this will lead to better customer experience and ultimately result in more effective results.
Through this video, you will learn how the effective coaching of your employees affects your profit-earning capability. Busyness is the enemy of leadership and you should learn to invest time on enhancing your skills.
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