As we test and monitor our newer business strategies, challenges emerge, and it’s vital to examine all possibilities to uncover the dysfunctional causes that create distress and even chaos in some cases. Recent experiences raise the question, ‘Do you encourage or discourage new business?’
Current Trends
Being current with new strategies and methods for client care, as well as technology for both in-office and remote work, we also need to examine our processes. In the old days, it was smart to have in-depth conversations with prospective clientele to learn about their needs, wants, and desires to provide a comprehensive package. The upfront consultation was at no charge, regardless of the time spent.
Typically, when conversations are equally divided between the prospect and salesperson, and many questions are asked and answered, the time spent proves worthwhile, leading to a fruitful sale.
However, today, it’s apparent the trend is to charge for an initial visit to learn the issues at hand, offer an estimate for the necessary work, and then request a consultation fee. The problem is that it’s wise for the prospect to obtain three estimates upfront; however, if everyone charges $200 for the initial conversation, it becomes challenging for the prospect to pay the fees and then select a vendor. It may be wise to examine how the monetary request is working out in return.
Dysfunctional eMail
It’s vital to be able to approach and respond to someone via email. A recent experience had me repeatedly attempting to send documents via email that never arrived. Attempts to use a different app for sending plus converting the documents were unhelpful. Researching the issue is necessary to fix it, or the company will lose a significant amount of business.
Missing Collaborative and Team Efforts
Failing to recognize and address missing talent and not seeking help can easily harm a business. When people are open to sharing ideas and requests for help with understanding a new process, creative thoughts and ideas begin to blossom. Working together as a team on behalf of the company and the benefits one receives by doing excellent work is a better approach for both individual and business growth.
Educational Investments Can Pay Off Well
The traditional educational investment of sending a child to university is undoubtedly beneficial for identifying a more suitable career path. But the road doesn’t end there; corporate management can benefit by rewarding top contributors with tickets to attend conferences. Especially now, with robotics and AI at the forefront of discussions and transforming work functions, everyone benefits from the learning opportunities available.
Robotics and AI are entering every area of business and our personal lives. It’s best to learn what we can to incorporate both and learn how to remain safe from cybersecurity attacks. Change on all levels is our constant, and it is a requirement to be aware of the advancements and not fall behind.
Conclusion: Do You Encourage or Discourage New Business?
It is more vital than ever to stay up to date on technological changes, how they can be adapted to everyday routines, and to train staff accordingly. Moreover, collaboration plus serving communities by sharing our best will earn attention for establishing an admirable brand and encourage new business.
Sales Tips: Encourage or Discourage New Business
1.. Commit to your long-term vision for accomplishment(s) and share details with your staff to stay on track and enjoy business success.
2. Always consider the greater good of staff, business connections, and your community so that everyone can feel the ‘win.’
3. Keep client goals, priorities, and values in mind during every conversation and ask meaningful questions throughout each meeting.
4. Test specific new strategies, and again ask for input from clientele and your staff members, too.
5. Never underestimate anyone’s novel ideas, including those related to celebrations; remember that each person and country operates differently.
6. Share favorite learning moments with staff, prospects, and current clients to improve client engagement and business growth.
7. Continuously seek out new ideas to enhance staff engagement and drive business growth.
8. At the end of all communications, ask team members involved if they have questions to ensure clarification.
9. ‘Don’t give up – find a better way!’
10. Celebrate Success!
Today’s insights are provided to help you achieve the Smooth Sale!
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