In this podcast episode, John Golden interviews Scott Greenberg, who shares insights from his experience managing hourly employees and his book “Stop the Shift Show.” Greenberg discusses the importance of leadership and management training, the need for managers to adopt a coaching mindset, and the significance of creating a sense of purpose and ownership among hourly workers. He advises treating employees as individuals with aspirations and emphasizes flexibility in the workplace. The episode concludes with Greenberg highlighting his expertise in improving team performance and the human aspect of business.
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