/ / Dec 14, 2017 / Posted by Adam Metz / 0
How Brands Can Use Social CRM to Acquire, Monetize, and Retain Fans, Friends, and Followers
About Author
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by Adam Metz
Adam Metz is the Principal at Metz Consulting, a social customer management-consulting firm that teaches brands how to acquire, manage, monetize and retain customers from the social web. He is currently at work on a second book, The Social Customer, for McGraw Hill Professional, due…
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by Adam Metz
"The social customer is your NEW customer. And if you don’t recognize it, they will be someone else’s new customer. Adam Metz presents a clear, concise game plan for attracting them, connecting with them, and keeping them. Don’t just buy this book: invest in the…
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