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Jul 2021

CUSTOMER EXPERIENCE: From Customers to FANS!

https://youtu.be/MMi9BHCIJF8 / Jul 14, 2021 / 8:00 am - 9:00 am

According to Forbes Magazine "Growing through CX and advocacy is ultimately more sustainable than throwing money at paid acquisition and seeing an acceleration that way. Investing in CX as an engine of growth refocuses businesses around customer value." To explore these claims and other customer experience predictions in more detail we have assembled a panel of four authors & customer experience experts for a YouTube Live event. SET REMINDER!     This live event features: Mark Boundy Jermaine Edwards Donna…

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Jun 2021

Sales Productivity

YouTube Sales POP! Channel / Jun 18, 2021 / 9:00 am - 9:30 am

Increasing productivity in Sales is one of the greatest challenges facing sales teams today. Ago Cluytens of the RAIN Group joins #SalesChats to provide insight and advice on how this can be achieved. There are only so many selling hours each day so how you use this precious time can be the difference between achieving quota and missing out. The 30 minutes you spend with us live on YouTube could be your greatest investment this year! Live - 18th June…

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May 2021

Importance of EQ in a remote/hybrid working world and how it relates to sales

Importance of EQ in a remote/hybrid working world and how it relates to sales

YouTube Sales POP! Channel / May 20, 2021 / 9:00 am - 9:30 am

Everyone has a different style of showing their emotional intelligence. The most successful people are very aware of their approach to others. They are more in tune with what the other person needs from them, and then adapt their style to meet those needs. You can watch our Live SalesChats event directly on our Youtube Channel. Live on May 20th, 2021 EPISODE QUESTIONS: Q1: Why is EQ important in sales? Q2: How to use/practice EQ? Q3: How to improve EQ?…

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Work & Society 4.0: Trust: The Path To Customer Advocacy

https://youtu.be/L4qJKoHbje0 / May 12, 2021 / 8:00 am - 9:00 am

We all know that trust is a critical element in turning prospects into customers and customers into advocates. Establishing trust, however, has many building blocks including empathy, consistency, credibility to name but a few. To help you on your trust-building journey, we have assembled a panel of trust experts who will offer practical advice on how to build a robust trust-based approach to selling that will provide you with a competitive edge and raving fans as customers! SET REMINDER  …

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The Podcast Guesting Masterclass

May 3, 2021 / 8:00 am - May 7, 2021 / 5:00 pm / Free

Interview Connections is an award-winning podcast booking agency, and they are hosting a free 5-Day Live Masterclass about how to leverage the podcast guesting strategy! Some of the topics that they’ll be teaching include: How to get started as a podcast guest How to implement strategies to monetize podcast interviews How to appear on podcasts that reach your ideal client If you are a business owner or entrepreneur who wants to get booked on podcasts to amplify your impact and…

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Apr 2021

SalesChats Ep: Sales Tips for Introverts and Empaths

YouTube Sales POP! Channel / Apr 30, 2021 / 8:00 am - 8:30 pm / Free

Sales Tips for Introverts and Empaths There is no such thing as the ideal salesperson because different customers react differently to different personalities. In this #SalesChats Annie P. Ruggles discusses how introverts and empaths can excel at sales. Indeed the move to virtual selling has actually given many of these types of personalities an advantage. This is both an informative and entertaining, fast-paced session with Annie Passanisi Ruggles who for almost a decade, has harnessed her Hulk-like disdain for hard…

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Feb 2021

Sharing Economy and Sales: How to Survive and Thrive In a Gig Economy

Sharing Economy and Sales: How to Survive and Thrive In a Gig Economy

YouTube Sales POP! Channel / Feb 18, 2021 / 9:00 am - 9:30 am / Free

The Gig Economy is here to stay but how can people excel in this new sales environment. Gig workers need to sell their services and attract customers just like any other business or solopreneur. In this #saleschats we are joined by Janhvi Johorey who will talk about how to build and expand your gig business To watch this #SalesChats Episode: Go to YouTube Live and set a reminder: YouTube Live link Live - February 21st, 9am PT EPISODE QUESTIONS: Q1:…

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Work & Society 4.0 Series: Resilience – the secret to navigating change

https://youtu.be/2DZg_2FXdvw / Feb 24, 2021 / 8:00 am - 9:00 am

The first in the new series looks at the skills needed to succeed in a rapidly changing world. Resilience is the secret to navigating change and these 6 resilience experts offer their insights on how to develop a resilient mindset & skillset: Walter Bond - former NBA player Dave Sanderson - Survivor of the Miracle on the Hudson Russel Thackery - Sales Resilience expert Meredith Alexander - Mindset coach nursed her daughter back from catastrophic injury Tracey Grove - Author…

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